All students and parents agree to adhere to the studio policy. These policies are strictly enforced in order to give the best lesson experience possible. There are absolutely no exceptions.
Payment is due in full, in advance in order to reserve your appointment. We accept check, cash, or credit card. Credit card payment must be made via our online billing system.
We do not accept Venmo or e-checks through PayPal.
Payment is due on/before the 25th of each month, for the following month.
If your payment is late, there is a late fee.
We do not offer refunds or credits on missed lessons.
Excused Absences include Illness and Extreme Emergency.
One makeup lesson is allowed during each session for excused absence only, when available in the schedule. (Sessions are January -March, April-June, July-August, and September – December). Makeup lessons do not roll over to the next session.
All other reasons for canceling are considered unexcused absences, and the lesson will be forfeited with no makeup if you miss for other reasons.
If your child is too sick to attend school, your child is too sick for a piano lesson. Out of respect for your teacher and the other families who take piano lessons, PLEASE DO NOT BRING SICK CHILDREN TO OUR STUDIO.
We reserve the right to cancel the lesson upon your arrival if you or your child is visibly ill, or if the child has stayed home from school (fever, vomiting/digestive issues, communicable skin rashes, and excessive coughing are all reasons to cancel).
If your teacher is sick or has a conflict with a scheduled lesson, you will be offered appropriate options to make up for the missed lesson.
Vacations are considered unexcused absences. If you plan to be gone for a while, you must continue to pay in order to reserve your membership in the studio.
Piano lessons are not available on federal holidays. This has been factored into all payment plans; therefore, there are no makeup lessons for holidays. We follow the LBUSD public school system calendar in our studio.
Piano Lessons and classes are not considered childcare and therefore are not eligible for tax deductions.
Monthly students must give 30 day notice to change their lesson or discontinue lessons. If you do not give 30 day notice, you are expected to pay for the following month.
Students enrolled by session will forfeit their payment if they choose to discontinue lessons mid-session.
Parents agree to be silent observers in order to facilitate a functional learning environment.
The teacher reserves the right to end the lesson (with no makeup lesson or refund) if a student or parent is acting inappropriately or disrespectfully.